We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Èròjà atẹ̀lélànà yii ni a ti fi pamọ́ fọ́jọ́ pípẹ́. Jọ̀wọ́ béèrè ìbéèrè titun bí o bá nílò ìrànwọ́.

Firefox crashes

  • 2 àwọn èsì
  • 2 ní àwọn ìṣòro yìí
  • 3 views
  • Èsì tí ó kẹ́hìn lọ́wọ́ knorretje

more options

When I try to start Firefox, i get a message that it had crashed and is sending crash report. I uninstalled it and loaded a latest version. However, i am continuing to get the same message and it is not starting at all. I tried starting it while pressing the shift key, but am still getting the same message. Pl. help

When I try to start Firefox, i get a message that it had crashed and is sending crash report. I uninstalled it and loaded a latest version. However, i am continuing to get the same message and it is not starting at all. I tried starting it while pressing the shift key, but am still getting the same message. Pl. help

All Replies (2)

more options

do you have threatfire installed? do you run OS on Administrator or others user account?

more options

The crashreport is:
https://crash-stats.mozilla.com/report/index/bp-c71b0717-3051-416d-ab28-f48362111202
Firefox 8.0.1 Crash Report [@ PR_Read ]