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Èròjà atẹ̀lélànà yii ni a ti fi pamọ́ fọ́jọ́ pípẹ́. Jọ̀wọ́ béèrè ìbéèrè titun bí o bá nílò ìrànwọ́.

I can’t type into the textbox and it doesn’t react when I click on the icons on website ex. at first I can type in a google textbox but then it doesn’t allow me to retype in it. Or ex. on Firefox website I’m not able to open Support because it’s inactive.

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  • Èsì tí ó kẹ́hìn lọ́wọ́ joan.pal

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I can’t type into the textbox and it doesn’t react when I click on the icons on website ex. at first I can type in a google textbox but then it doesn’t allow me to retype in it. Or ex. on your website I’m not able to open Support because it’s inactive. Joanna

I can’t type into the textbox and it doesn’t react when I click on the icons on website ex. at first I can type in a google textbox but then it doesn’t allow me to retype in it. Or ex. on your website I’m not able to open Support because it’s inactive. Joanna

Ọ̀nà àbáyọ tí a yàn

Try the Firefox SafeMode to see how it works there.
A troubleshooting mode, which disables most Add-ons.
(If you're not using it, switch to the Default Theme.)

  • You can open the Firefox 4.0+ SafeMode by holding the Shft key when you use the Firefox desktop or Start menu shortcut.
  • Or use the Help menu item, click on Restart with Add-ons Disabled... while Firefox is running.

Don't select anything right now, just use "Continue in SafeMode."

To exit the Firefox Safe Mode, just close Firefox and wait a few seconds before using the Firefox shortcut (without the Shft key) to open it again.

If it is good in the Firefox SafeMode, your problem is probably caused by an extension, and you need to figure out which one.
http://support.mozilla.com/en-US/kb/troubleshooting+extensions+and+themes

When you figure out what is causing that, please let us know. It might help other user's who have that problem.

Ka ìdáhùn ni ìṣètò kíkà 👍 1

All Replies (2)

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Ọ̀nà àbáyọ Tí a Yàn

Try the Firefox SafeMode to see how it works there.
A troubleshooting mode, which disables most Add-ons.
(If you're not using it, switch to the Default Theme.)

  • You can open the Firefox 4.0+ SafeMode by holding the Shft key when you use the Firefox desktop or Start menu shortcut.
  • Or use the Help menu item, click on Restart with Add-ons Disabled... while Firefox is running.

Don't select anything right now, just use "Continue in SafeMode."

To exit the Firefox Safe Mode, just close Firefox and wait a few seconds before using the Firefox shortcut (without the Shft key) to open it again.

If it is good in the Firefox SafeMode, your problem is probably caused by an extension, and you need to figure out which one.
http://support.mozilla.com/en-US/kb/troubleshooting+extensions+and+themes

When you figure out what is causing that, please let us know. It might help other user's who have that problem.

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I apologize for the late reply. I disabled the add-ons and it helped. Thank you!