This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Èròjà atẹ̀lélànà yii ni a ti fi pamọ́ fọ́jọ́ pípẹ́. Jọ̀wọ́ béèrè ìbéèrè titun bí o bá nílò ìrànwọ́.

though my firefox is the latest, I am told it is too old and needs to be upgraded

  • 1 èsì
  • 2 ní àwọn ìṣòro yìí
  • 1 view
  • Èsì tí ó kẹ́hìn lọ́wọ́ ideato

more options

Some websites tell me I need to upgrade, but my browser is 9.0.1 for mac

Some websites tell me I need to upgrade, but my browser is 9.0.1 for mac

All Replies (1)

more options

Your user agent is corrupted by Fast Browser Search (FBSMTWB) and that identifies you as Firefox/3.5.5

see your user agent: Mozilla/5.0 (Macintosh; U; Intel Mac OS X 10.6; en-US; rv:1.9.1.5) Gecko/20091102 Firefox/3.5.5 FBSMTWB

reset user agent and you have no more problem

see also these pages and threads about Fast Browser Search (FBSMTWB in the user agent).

http://help.fastbrowsersearch.com/

http://www.pccybertek.com/2009/05/remove-fast-browser-search


thank you

Please mark "Solved" the answer that really solve the problem, to help others with a similar problem.