This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Èròjà atẹ̀lélànà yii ni a ti fi pamọ́ fọ́jọ́ pípẹ́. Jọ̀wọ́ béèrè ìbéèrè titun bí o bá nílò ìrànwọ́.

why does my bookmarks erase and disapear three times now going to quite useing if this keeps up

  • 1 èsì
  • 2 ní àwọn ìṣòro yìí
  • 18 views
  • Èsì tí ó kẹ́hìn lọ́wọ́ cor-el

more options

I start up and my home page is gone and all of my bookmarks are also and history this is happen to me three times and i have security and this should not happen i am going to quiite useing mozilla if this keeps up

I start up and my home page is gone and all of my bookmarks are also and history this is happen to me three times and i have security and this should not happen i am going to quiite useing mozilla if this keeps up

All Replies (1)

more options

Create a new profile as a test to check if your current profile is causing the problems.

See "Basic Troubleshooting: Make a new profile":

If that new profile works then you can transfer some files from the old profile to that new profile, but be careful not to copy corrupted files.

See: