This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Èròjà atẹ̀lélànà yii ni a ti fi pamọ́ fọ́jọ́ pípẹ́. Jọ̀wọ́ béèrè ìbéèrè titun bí o bá nílò ìrànwọ́.

Upgrade has clobbered bookmarks

  • 3 àwọn èsì
  • 1 ní ìṣòro yìí
  • 1 view
  • Èsì tí ó kẹ́hìn lọ́wọ́ cor-el

more options

All was going well with Firefox 11 this morning until it installed an automatic upgrade. Now all bookmarks have been lost. I tried restoring from a previous date. Nada! History is lost as well. I uninstalled and reinstalled Firefox. This did nothing. My addons are still operating. As an experiment I tried to import my Firefox bookmarks into Chrome. Chrome found them and imported them. I then tried to import these bookmarks into Firefox. It would not work. All of this happened during the latest upgrade. I tried running is safe mode - no bookmarks and no ability to restore them. Firefox is also sluggish. Not so with IE.

All was going well with Firefox 11 this morning until it installed an automatic upgrade. Now all bookmarks have been lost. I tried restoring from a previous date. Nada! History is lost as well. I uninstalled and reinstalled Firefox. This did nothing. My addons are still operating. As an experiment I tried to import my Firefox bookmarks into Chrome. Chrome found them and imported them. I then tried to import these bookmarks into Firefox. It would not work. All of this happened during the latest upgrade. I tried running is safe mode - no bookmarks and no ability to restore them. Firefox is also sluggish. Not so with IE.

Ti ṣàtúnṣe nípa SunsetKid

Ọ̀nà àbáyọ tí a yàn

I copied places.sqlite from my desktop computer to my laptop. Problem solved. Thanks.

Ka ìdáhùn ni ìṣètò kíkà 👍 0

All Replies (3)

more options

A possible cause is a problem with the file places.sqlite that stores the bookmarks and the history.

You can also try to repair the places database with this extension:

more options

Ọ̀nà àbáyọ Tí a Yàn

I copied places.sqlite from my desktop computer to my laptop. Problem solved. Thanks.