This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Èròjà atẹ̀lélànà yii ni a ti fi pamọ́ fọ́jọ́ pípẹ́. Jọ̀wọ́ béèrè ìbéèrè titun bí o bá nílò ìrànwọ́.

att mail dialog says adobe flashplayer is blocked by browser, but my adobe flashplayer test works fine and plug-ins show enabled.

  • 2 àwọn èsì
  • 4 ní àwọn ìṣòro yìí
  • 2 views
  • Èsì tí ó kẹ́hìn lọ́wọ́ SafeBrowser

more options

att mail dialog says browser blocking adobe flashplayer. flashplayer test on adobe sight shows it is working. flashplayer plug-in is enabled

att mail dialog says browser blocking adobe flashplayer. flashplayer test on adobe sight shows it is working. flashplayer plug-in is enabled

Ọ̀nà àbáyọ tí a yàn

For Yahoo mail, see reply from Cww for an explanation and workaround in this post --> https://support.mozilla.org/en-US/questions/924230#answer-323590

Same explanation may apply to other sites not recognizing your installed version of Flash (Add-ons > Plugins > "Shockwave Flash" version); for a workaround, contact the site.


If this reply solves your problem, please click "Solved It" next to this reply when signed-in to the forum.

Ka ìdáhùn ni ìṣètò kíkà 👍 0

All Replies (2)

more options

Hi,

Please check if this happens in Safe Mode.

Problematic Extensions

Troubleshooting Extensions and Themes

Uninstalling Add-ons

Uninstalling Toolbars

Safe mode disables the installed Extensions, and themes (Appearance) in Tools (Alt + T) > Add-ons. Hardware acceleration is also temporarily disabled - the manual setting is Tools > Options > Advanced > General > Use hardware acceleration when available. Options > Advanced. All these settings/add-ons can also be individually or collectively disabled/enabled/changed in Firefox normal mode to check if an extension, theme or hardware acceleration is causing issues.

Options

more options

Ọ̀nà àbáyọ Tí a Yàn

For Yahoo mail, see reply from Cww for an explanation and workaround in this post --> https://support.mozilla.org/en-US/questions/924230#answer-323590

Same explanation may apply to other sites not recognizing your installed version of Flash (Add-ons > Plugins > "Shockwave Flash" version); for a workaround, contact the site.


If this reply solves your problem, please click "Solved It" next to this reply when signed-in to the forum.