Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Èròjà atẹ̀lélànà yii ni a ti fi pamọ́ fọ́jọ́ pípẹ́. Jọ̀wọ́ béèrè ìbéèrè titun bí o bá nílò ìrànwọ́.

Firefox crashes

  • 1 èsì
  • 13 ní àwọn ìṣòro yìí
  • 1 view
  • Èsì tí ó kẹ́hìn lọ́wọ́ John99

more options

Firefox crashes intermittently. Receive crash report box...able to restart and restore tabs....will work awhile then crash again. Happens 2 to 4 times a day....started after updating Firefox to version 11.

Firefox crashes intermittently. Receive crash report box...able to restart and restore tabs....will work awhile then crash again. Happens 2 to 4 times a day....started after updating Firefox to version 11.

All Replies (1)

more options

Anyone having problems with crashes may I suggest you read firefox crashes then ask your own question by following the guidance in the above linked article.

Spyder87

It seems the crash could be related to a specific video graphics device or driver, and only certain versions of Firefox. A workaround that is worth trying is to use Firefox Beta or even Aurora as there is a possibility they are not affected.


Your Reports for CrashID


http://www.mozilla.org/en-US/firefox/channel/#beta/beta-desktop If you do choose to try Firefox Beta

  • there is no need to separately uninstall the current version of Firefox
  • do NOT use any option from Firefox or Windows that mentions removing personal information, because that will destroy your passwords, bookmarks and other settings.