This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Èròjà atẹ̀lélànà yii ni a ti fi pamọ́ fọ́jọ́ pípẹ́. Jọ̀wọ́ béèrè ìbéèrè titun bí o bá nílò ìrànwọ́.

Firefox's 'Edit This Bookmark' dialog box closes unexpectedly on my laptop running on Windows 7

  • 2 àwọn èsì
  • 3 ní àwọn ìṣòro yìí
  • 9 views
  • Èsì tí ó kẹ́hìn lọ́wọ́ leeks118

leeks118
leeks118
more options

I am having problem editing bookmarks in Firefox (version 13.0.1) with my new laptop running on Windows 7. When I click on the star icon on the location bar in Firefox, the 'Edit This Bookmark' box is displayed. If I place my cursor on any of the button like 'Remove Bookmark' button and then move the cursor away from the button, the 'Edit This Bookmark' box closes automatically. When attempting to change the Name input field in 'Edit This Bookmark' box, the 'Edit This Bookmark' box closes automatically after I press a key on the keyboard (ie. if I want to change the name to 'xyz', the box closes after I enter 'x'). I click on the star icon on the location bar again, the ‘Edit This Bookmark’ box is displayed with Name field shown as ‘x’. I tried the same actions on a PC running on Windows 7 with the same Firefox version (13.0.1) and there is no problem. The box only closes after I click on 'Remove Bookmark', 'Done' or 'Cancel' button as expected. Please help.

I am having problem editing bookmarks in Firefox (version 13.0.1) with my new laptop running on Windows 7. When I click on the star icon on the location bar in Firefox, the 'Edit This Bookmark' box is displayed. If I place my cursor on any of the button like 'Remove Bookmark' button and then move the cursor away from the button, the 'Edit This Bookmark' box closes automatically. When attempting to change the Name input field in 'Edit This Bookmark' box, the 'Edit This Bookmark' box closes automatically after I press a key on the keyboard (ie. if I want to change the name to 'xyz', the box closes after I enter 'x'). I click on the star icon on the location bar again, the ‘Edit This Bookmark’ box is displayed with Name field shown as ‘x’. I tried the same actions on a PC running on Windows 7 with the same Firefox version (13.0.1) and there is no problem. The box only closes after I click on 'Remove Bookmark', 'Done' or 'Cancel' button as expected. Please help.

Ọ̀nà àbáyọ tí a yàn

Thanks Co-rel. I disabled the hardware acceleration in Firefox and the problem is resolved.

Ka ìdáhùn ni ìṣètò kíkà 👍 0

All Replies (2)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

Try to disable hardware acceleration in Firefox.

leeks118
leeks118 Ìbéèrè olóhun
more options

Ọ̀nà àbáyọ Tí a Yàn

Thanks Co-rel. I disabled the hardware acceleration in Firefox and the problem is resolved.