This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Èròjà atẹ̀lélànà yii ni a ti fi pamọ́ fọ́jọ́ pípẹ́. Jọ̀wọ́ béèrè ìbéèrè titun bí o bá nílò ìrànwọ́.

Firefox on my Mac is not remembering one of my three GMail passwords

  • 3 àwọn èsì
  • 2 ní àwọn ìṣòro yìí
  • 10 views
  • Èsì tí ó kẹ́hìn lọ́wọ́ ideato

more options

I have Firefox v 14.0.1 running on my MacBook running OSX 10.5.6. When I want to access my Gmail accounts, Firefox will remember two of my accounts, but not the third. I do not have Private Browsing checked, and I have asked it to remember passwords. How do I get it to remember the third account? It does not even ask me if I want it to remember this account password.

I have Firefox v 14.0.1 running on my MacBook running OSX 10.5.6. When I want to access my Gmail accounts, Firefox will remember two of my accounts, but not the third. I do not have Private Browsing checked, and I have asked it to remember passwords. How do I get it to remember the third account? It does not even ask me if I want it to remember this account password.

Ọ̀nà àbáyọ tí a yàn

Thanks ideato for those suggestions. I have three different user names, so that's not it. I seem to have solved my problem inadvertently. In Gmail you can sign into one account, and then you can Add Account and sign in to the other accounts you have. This makes tabs of each account you sign into. Then you don't have to keep signing out and signing in. So I tried signing into an account where the username and password were remembered by Firefox. Then I added the problem account that Firefox was not remembering, and Firefox gave me the window to remember this account! I said YES REMEMBER THIS PASSWORD and it worked. I still don't know why it would not work when I signed into the account first and not as and Add Account. But I'm just happy it worked.

Ka ìdáhùn ni ìṣètò kíkà 👍 0

All Replies (3)

more options

Password only filled after entering user name, do you have the same user name for two different passwords ?

otherwise try "sign in as a different user" to check it.


thank you

Ti ṣàtúnṣe nípa ideato

more options

Ọ̀nà àbáyọ Tí a Yàn

Thanks ideato for those suggestions. I have three different user names, so that's not it. I seem to have solved my problem inadvertently. In Gmail you can sign into one account, and then you can Add Account and sign in to the other accounts you have. This makes tabs of each account you sign into. Then you don't have to keep signing out and signing in. So I tried signing into an account where the username and password were remembered by Firefox. Then I added the problem account that Firefox was not remembering, and Firefox gave me the window to remember this account! I said YES REMEMBER THIS PASSWORD and it worked. I still don't know why it would not work when I signed into the account first and not as and Add Account. But I'm just happy it worked.

more options

LornaLyons, thanks for sharing your solution for your problem with us, mark solve your reply to help others with the same problem.