This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Èròjà atẹ̀lélànà yii ni a ti fi pamọ́ fọ́jọ́ pípẹ́. Jọ̀wọ́ béèrè ìbéèrè titun bí o bá nílò ìrànwọ́.

Renewed Norton 360 today and my Norton toolbar is now not working, in Extensions in says it's incompatable but it worked yesterday

  • 2 àwọn èsì
  • 3 ní àwọn ìṣòro yìí
  • 6 views
  • Èsì tí ó kẹ́hìn lọ́wọ́ hoarsefly

hoarsefly
hoarsefly
more options

I renewed my Norton 360 subscription this morning. Since doing so my Norton toolbar is missing. When I look in my Extensions it's disabled and says Norton Toolbar is incompatable with Firefox 14.0.1. I don't understand this as the toolbar was working yesterday

I renewed my Norton 360 subscription this morning. Since doing so my Norton toolbar is missing. When I look in my Extensions it's disabled and says Norton Toolbar is incompatable with Firefox 14.0.1. I don't understand this as the toolbar was working yesterday

All Replies (2)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

Did you try to do an update check for a compatibility update?

hoarsefly
hoarsefly Ìbéèrè olóhun
more options

Hi cor-el, yes did that but it didn't work. I've just found the answer here though

http://example.com https://www-secure.symantec.com/norton-support/jsp/help-solutions.jsp?docid=kb20100720113635EN_EndUserProfile_en_us&product=home&pvid=f-home&version=1&lg=english&ct=us