This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Èròjà atẹ̀lélànà yii ni a ti fi pamọ́ fọ́jọ́ pípẹ́. Jọ̀wọ́ béèrè ìbéèrè titun bí o bá nílò ìrànwọ́.

Everytime I close Firefox it gives me the message box that firefox has crashed

  • 1 èsì
  • 1 ní ìṣòro yìí
  • 7 views
  • Èsì tí ó kẹ́hìn lọ́wọ́ Flyfisher53

more options

dupe of https://support.mozilla.org/en-US/questions/935301 locking

I close firefox the way I close all of my applications....with the X in the right hand upper corner. Every time I close it I get a pop up box telling me that firefox has crashed and it lets me type in details of the crash. It also has me choose either restart firefox or exit with out restarting.

''dupe of https://support.mozilla.org/en-US/questions/935301 locking'' I close firefox the way I close all of my applications....with the X in the right hand upper corner. Every time I close it I get a pop up box telling me that firefox has crashed and it lets me type in details of the crash. It also has me choose either restart firefox or exit with out restarting.

Ti ṣàtúnṣe nípa the-edmeister

All Replies (1)

more options

I had that problem and when I looked in the windows error log it was giving additional information that it was a problem with the shockwave flash plugin. Reinstalling the flash plugin cured it. I had to first get the flash uninstall utility from Adobe and then re-install it.

I think the latest version of Flash, Version 11.x.x is not compatible with firefox 3.6.x and you must use version 10 of flash even though the update checker says it is out of date.

Ti ṣàtúnṣe nípa Flyfisher53