This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Èròjà atẹ̀lélànà yii ni a ti fi pamọ́ fọ́jọ́ pípẹ́. Jọ̀wọ́ béèrè ìbéèrè titun bí o bá nílò ìrànwọ́.

why does firefox ignore the exceptions I entered and disallow pop ups from sites that I have listed to be "allowed"

  • 3 àwọn èsì
  • 14 ní àwọn ìṣòro yìí
  • 7 views
  • Èsì tí ó kẹ́hìn lọ́wọ́ cor-el

more options

sometimes the pop up blocker allows the exceptions I have listed but most of the time it does not. Is there any way to fix it so that it always allows the exceptions?

sometimes the pop up blocker allows the exceptions I have listed but most of the time it does not. Is there any way to fix it so that it always allows the exceptions?

All Replies (3)

more options

It is possible that you run into this pop-up maximum (the default value is 20).

Start Firefox in Safe Mode to check if one of the extensions (Firefox/Tools > Add-ons > Extensions) or if hardware acceleration is causing the problem (switch to the DEFAULT theme: Firefox/Tools > Add-ons > Appearance).

  • Do not click the Reset button on the Safe mode start window or otherwise make changes.
more options

I have not exceeded 20...and most of the time it acts like there is no "exceptions" list at all...but once in a while it works correctly.

more options

Did you try Safe mode?

Firefox usually doesn't block pop-ups, especially if you allow them, but extensions and some security software can block pop-ups.

Ti ṣàtúnṣe nípa cor-el