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Èròjà atẹ̀lélànà yii ni a ti fi pamọ́ fọ́jọ́ pípẹ́. Jọ̀wọ́ béèrè ìbéèrè titun bí o bá nílò ìrànwọ́.

Firefox does not trust a particular secure website that I know is secure but it does trust other secure websites

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  • Èsì tí ó kẹ́hìn lọ́wọ́ cor-el

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Firefox does not trust a specific secure website that I know is secure, but it does trust other secure websites. Also, Internet Explorer trusts this website and Firefox on another computer trusts this same website. When I try to connect Firefox tells me that it does not have a valid certificate (even though I know one exists) and that I would have to make an exception to connect. Is there some way I can correct this and get the proper certificate into this particular Firefox program?

Firefox does not trust a specific secure website that I know is secure, but it does trust other secure websites. Also, Internet Explorer trusts this website and Firefox on another computer trusts this same website. When I try to connect Firefox tells me that it does not have a valid certificate (even though I know one exists) and that I would have to make an exception to connect. Is there some way I can correct this and get the proper certificate into this particular Firefox program?

Ọ̀nà àbáyọ tí a yàn

Make sure to select the "All Files" type and not "Text files" when you save the file in Notepad (Text files will append a hidden .txt file extension).

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Can you post a link to that website?

It is possible that the server doesn't send a required intermediate certificate. Firefox stores intermediate certificates that servers send for future use, so if you have visited a website that has send such a certificate then you won't see an error if you visit a server that doesn't send that intermediate certificate.

You can inspect the certificate chain via a site like this:

You can retrieve the certificate and check details like who issued certificates and expiration dates of certificates.

  • Click the link at the bottom of the error page: "I Understand the Risks"

Let Firefox retrieve the certificate: "Add Exception" -> "Get Certificate".

  • Click the "View..." button and inspect the certificate and check who is the issuer.

You can see more Details like intermediate certificates that are used in the Details pane.

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cor-el, Here is a link to this particular website.

https://www.canadadrugs.com/accounts/index.php

Thanks.

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The www.canadadrugs.com server doesn't send a required intermediate certificate.

You can inspect the certificate chain via a site like this:

You can install (import) the second certificate (Secondary EV SSL Intermediate CA Certificate) from this VeriSign website.

You can Copy and Paste the certificate text of the intermediate certificate to a .cer text file and import the certificate in the Certificate Manager or via Firefox > New Tab > Open File.

DO NOT set any trust bits, those are only required for root certificates and should never be set for intermediate certificates.

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Just to clarify, do I copy and paste the Secondary Certificate to Windows Notepad and then save as a xxx.cer file. (Since Notepad's default "Save As" is a text (.txt) file?

Thanks

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Ọ̀nà àbáyọ Tí a Yàn

Make sure to select the "All Files" type and not "Text files" when you save the file in Notepad (Text files will append a hidden .txt file extension).