This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Èròjà atẹ̀lélànà yii ni a ti fi pamọ́ fọ́jọ́ pípẹ́. Jọ̀wọ́ béèrè ìbéèrè titun bí o bá nílò ìrànwọ́.

Why can't I get my Yahoo mail to work on my recently upgraded Mozilla on my Mac OS X 10.7.4?

  • 5 àwọn èsì
  • 24 ní àwọn ìṣòro yìí
  • 1 view
  • Èsì tí ó kẹ́hìn lọ́wọ́ jauer

Marjories
Marjories
more options

I just upgraded my Mozilla Firefox. My yahoo mail loads but opening an email takes forever and I cannot reply, forward, or delete any mail items.

My yahoo account works without a problem on my iphone so I know it is a problem with the computer/mail interface.

What can I do to fix this or go back to the old version of Firefox where I had no problems?

I just upgraded my Mozilla Firefox. My yahoo mail loads but opening an email takes forever and I cannot reply, forward, or delete any mail items. My yahoo account works without a problem on my iphone so I know it is a problem with the computer/mail interface. What can I do to fix this or go back to the old version of Firefox where I had no problems?

All Replies (5)

user633449
user633449
more options

First, update to Firefox 18. Update Firefox to the latest release

Then, read Websites look wrong or appear differently than they should

jauer
jauer
more options

I'm having the same problem with Firefox-18 on my 10.4.7 system. In addition, the issue also occurs with SeaMonkey 2.15 which makes me think it isn't a problem with my FF history, etc. Regardless, I followed the "clean-up" instructions per the link above and they didn't help. The extensions I have installed are:

  • Adblock Plus 2.2.1
  • BarTab Lite 1.2
  • Ghostery 2.8.4 (only ScoreCard Research Beacon was found and blocked)
  • HttpRequester 1.0.4
  • LastPass 2.0.0
  • Noscript 2.6.4.2 (No scripts are blocked)
  • Session Manager 0.7.9.4

NOTE that the same problem doesn't occur on FF-18 on my Windows-10 box (and all my Mozilla browsers are running at least Adblock, Ghostery, LastPass, and Noscript).

Ti ṣàtúnṣe nípa jauer

titrisol
titrisol
more options

Well, it seems like a compatibility problem with firefox 18 I have the same problem in 4 machines.... mail.yahoo works in chrome, safari and opera though

titrisol
titrisol
more options

Do you have ghostery or any other tracker/cookie filter? That seems to have been the problem, as foun din other thread in this site

jauer
jauer
more options

In my case, it appears that Ghostry was the problem (but for some reason, only on the Mac). I disabled blocking on mail.yahoo.com and Mail started working again...