This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Èròjà atẹ̀lélànà yii ni a ti fi pamọ́ fọ́jọ́ pípẹ́. Jọ̀wọ́ béèrè ìbéèrè titun bí o bá nílò ìrànwọ́.

Firefox isn't displaying webpage correctly

  • 2 àwọn èsì
  • 3 ní àwọn ìṣòro yìí
  • 12 views
  • Èsì tí ó kẹ́hìn lọ́wọ́ cor-el

more options

The website was working previously but now the page does not load correctly, and when you scroll down the page it only shows Theme Settings: Body Background Color: # Background Image: repeat-x repeat-y Link Color: # Visted Link Color: # Outer Background Color: # Background Image: repeat-x repeat-y

Nothing else shows

The website was working previously but now the page does not load correctly, and when you scroll down the page it only shows Theme Settings: Body Background Color: # Background Image: repeat-x repeat-y Link Color: # Visted Link Color: # Outer Background Color: # Background Image: repeat-x repeat-y Nothing else shows

All Replies (2)

more options

Here's the image of the page...

more options

Reload web page(s) and bypass the cache to refresh possibly outdated or corrupted files.

  • Press and hold Shift and left-click the Reload button.
  • Press "Ctrl + F5" or press "Ctrl + Shift + R" (Windows,Linux)
  • Press "Command + Shift + R" (MAC)

Clear the cache and the cookies from sites that cause problems.

"Clear the Cache":

  • Tools > Options > Advanced > Network > Cached Web Content: "Clear Now"

"Remove Cookies" from sites causing problems:

  • Tools > Options > Privacy > Cookies: "Show Cookies"

Start Firefox in Safe Mode to check if one of the extensions (Firefox/Tools > Add-ons > Extensions) or if hardware acceleration is causing the problem (switch to the DEFAULT theme: Firefox/Tools > Add-ons > Appearance).

  • Do NOT click the Reset button on the Safe mode start window or otherwise make changes.