This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Èròjà atẹ̀lélànà yii ni a ti fi pamọ́ fọ́jọ́ pípẹ́. Jọ̀wọ́ béèrè ìbéèrè titun bí o bá nílò ìrànwọ́.

my downloads for Ccleaner are blocked by security zone policy. How do I fix it?

  • 5 àwọn èsì
  • 6 ní àwọn ìṣòro yìí
  • 1 view
  • Èsì tí ó kẹ́hìn lọ́wọ́ ideato

more options

I just reset Firefox as my homepage search bar in the middle was not working. Now I get the message that my update download for Ccleaner is "blocked by Security Zone policy". How do I fix this? Firefox 19.0 on Gateway laptop running Vista.

I just reset Firefox as my homepage search bar in the middle was not working. Now I get the message that my update download for Ccleaner is "blocked by Security Zone policy". How do I fix this? Firefox 19.0 on Gateway laptop running Vista.

All Replies (5)

more options

Can you give a screenshot of the error message?

more options
more options

I don't know how to get screen shots. The message I get is on the download window and It reads : ccsetup328.exe This download has been blocked by Your Security Zone Policy----piriform.com. I tried the other mirrors but same result excepting the site address.

more options

I tried the links ideato sent me. Although the settings have changed as recommended in the items. My problem is still not solved.

more options

A not permanent solution is to go to about:config find(or copied and paste from there) browser.download.manager.scanWhenDone and double-click on it to make it False.

what is your security software ?

Ti ṣàtúnṣe nípa ideato