This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Èròjà atẹ̀lélànà yii ni a ti fi pamọ́ fọ́jọ́ pípẹ́. Jọ̀wọ́ béèrè ìbéèrè titun bí o bá nílò ìrànwọ́.

every time I update firefox it will only run updater.exe when I try to restart

  • 4 àwọn èsì
  • 4 ní àwọn ìṣòro yìí
  • 4 views
  • Èsì tí ó kẹ́hìn lọ́wọ́ cor-el

poorman4985
poorman4985
more options

every time I update firefox it will only run updater.exe when I select firefox to run. The only way around this that I have found so far is to do a fresh install of firefox.

every time I update firefox it will only run updater.exe when I select firefox to run. The only way around this that I have found so far is to do a fresh install of firefox.

All Replies (4)

iamjayakumars
iamjayakumars
more options

See here

poorman4985
poorman4985 Ìbéèrè olóhun
more options

I am still having this problem even with version 21.0. I have had to do a full install again and again for every update :-(

iamjayakumars
iamjayakumars
more options

Create a new profile as a test to check if your current profile is causing the problems.

See "Creating a profile":

Profile Backup and Restore

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

Boot the computer in Windows Safe Mode with network support (press F8 on the boot screen) as a test to see if that helps.