when i open firefox, browser closes up automatically after 30secs or so.
firefox web browser closes automatically after 30 secs or so.
firefox web browser closes automatically after 30 secs or so.
All Replies (3)
Please update to Firefox 20.0.1 and see if the issue exists there. Update Firefox to the latest release
If you have submitted crash reports then please post the IDs of one or more recent crash reports that have this format:
- bp-xxxxxxxx-xxxx-xxxx-xxxx-xxxxxxxxxxxx
You can find the IDs of the submitted crash reports on the about:crashes page.
- You can open the about:crashes page via the location bar, like you open a website, or open this page via "Help > Troubleshooting Information".
See:
- http://kb.mozillazine.org/Mozilla_Crash_Reporter
- https://support.mozilla.org/kb/Mozilla+Crash+Reporter
Which security software (firewall, anti-virus) do you have?
Try to boot the computer in Windows Safe mode with network support (press F8 on the boot screen) as a test to see if that helps.