This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Èròjà atẹ̀lélànà yii ni a ti fi pamọ́ fọ́jọ́ pípẹ́. Jọ̀wọ́ béèrè ìbéèrè titun bí o bá nílò ìrànwọ́.

video format or mime type not supported

  • 2 àwọn èsì
  • 137 ní àwọn ìṣòro yìí
  • 3 views
  • Èsì tí ó kẹ́hìn lọ́wọ́ eamartin52

more options

what does this error message mean, and how can it be fixed. I have an android tablet running jellybean 4.0.4

what does this error message mean, and how can it be fixed. I have an android tablet running jellybean 4.0.4

All Replies (2)

more options

Which Android tablet do you have?

Usually this error message in an indicator for a currently problematic (blocked) device capable of H.264 video playback. In our testing some devices caused crashes and we had to block playback until we fix the issues.

more options

Thanks for your response. The tablet is a Visual Land vl-110. And it is running ics, not jellybean. I really like firefox since it is considerably faster than the built in browser, but the video problem could be a deal breaker

Eric Martin