Mozilla VPN is currently experiencing an outage. Our team is actively working to resolve the issue. Please check the status page for real-time updates. Thank you for your patience.

This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Èròjà atẹ̀lélànà yii ni a ti fi pamọ́ fọ́jọ́ pípẹ́. Jọ̀wọ́ béèrè ìbéèrè titun bí o bá nílò ìrànwọ́.

BBC & Amazon keep appearing in my search bar + when I search the net it searches BBC or Amazon instead?

  • 3 àwọn èsì
  • 3 ní àwọn ìṣòro yìí
  • 1 view
  • Èsì tí ó kẹ́hìn lọ́wọ́ Jondog

more options

When I press the homepage icon to do a search, a name from the search engine list e.g. BBC appears in the search bar. When I type something in the search bar over this name to search the net it searches the pre-filled site instead e.g. BBC, Amazon, E Bay or others off my search engine list depending which is selected at the time. I deleted Firefox and reloaded but the problem is still there. It first happened when my version was upgraded, help appreciated.

When I press the homepage icon to do a search, a name from the search engine list e.g. BBC appears in the search bar. When I type something in the search bar over this name to search the net it searches the pre-filled site instead e.g. BBC, Amazon, E Bay or others off my search engine list depending which is selected at the time. I deleted Firefox and reloaded but the problem is still there. It first happened when my version was upgraded, help appreciated.

Ọ̀nà àbáyọ tí a yàn

All Replies (3)

more options

Ọ̀nà àbáyọ Tí a Yàn

Try installing https://addons.mozilla.org/en-US/firefox/addon/searchreset to reset the search preferences

more options

Absolutely brilliant - a week of messing and fixed in an instant . . thanks!!!

more options

but a few hours later it's appeared again :(