This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Èròjà atẹ̀lélànà yii ni a ti fi pamọ́ fọ́jọ́ pípẹ́. Jọ̀wọ́ béèrè ìbéèrè titun bí o bá nílò ìrànwọ́.

How do I save a password for a site if I am not prompted by Firefox?

  • 8 àwọn èsì
  • 6 ní àwọn ìṣòro yìí
  • 5 views
  • Èsì tí ó kẹ́hìn lọ́wọ́ cor-el

more options

I am trying to save a password for a site that I previously chose not to save one for. I have tried: Going into my exceptions list - it's not listed Going into my saved password list - there's no option to manually add a site Checking the forums but there is no solution that has worked

In one forum I followed one solution. I opened a new tab, typed in about:permissions and searched for the site. It was remembered and set to 'Allow' password storage but 0 passwords were stored so I could not use the 'Manage Passwords' button. I even tried the 'Forget About This Site' button to see if navigating back to the page would reactivate the password prompt but it did not.

Little help?

Thanks, Megan

I am trying to save a password for a site that I previously chose not to save one for. I have tried: Going into my exceptions list - it's not listed Going into my saved password list - there's no option to manually add a site Checking the forums but there is no solution that has worked In one forum I followed one solution. I opened a new tab, typed in about:permissions and searched for the site. It was remembered and set to 'Allow' password storage but 0 passwords were stored so I could not use the 'Manage Passwords' button. I even tried the 'Forget About This Site' button to see if navigating back to the page would reactivate the password prompt but it did not. Little help? Thanks, Megan

All Replies (8)

more options

What is the URL of the website where you're having that problem?

more options

The website may be using autocomplete=off to prevent Firefox from saving and filling the name and password.

You can remove autocomplete=off with a bookmarklet to make Firefox save names and passwords and other form data.

Did you check the exceptions?

  • Tools > Options > Security: Passwords: Exceptions
more options

https://blackboard.uncg.edu It's a school site to log into one of my classes

more options

I checked the exceptions and it's not on there.

What's a bookmarklet? I have the page bookmarked if that's what you mean. And it prompted me the first time. My username also auto-fills when I start typing as well. Is that the same as autocomplete?

Could you tell me how to remove an autocomplete=off situation so I can check?

Thanks!

more options

Explanation is here:
http://www.bookmarklets.com/

This is the bookmarklet that I use to override autocomplete = off.
https://www.squarefree.com/bookmarklets/forms.html#remember_password

The person who put that page is a now a Mozilla developer. And if you notice, it's a secure encrypted HTTPS connection.

more options

Note that there is a version on the mozillaZine KB site of this bookmarklet that shows the result formatted by adding line breaks for readability.

more options

I am having this problem with logging in to my Craigslist account. The autocomplete will enter my user name after typing the first letter, but the password does not, and I'm not prompted allow it to be saved. It used to autocomplete the password, but after I changed the password and deleted the old one in Saved Passwords, it won't save the new one. The bookmarklet doesn't seem to change anything. If this a CL issue, is there a way to circumvent it?

more options

The password field on the Craigslist login page seems to have an autocomplete=off attribute as you can confirm by opening the right-click context menu and use "Inspect Element" to open the built-in Inspector.

Running the bookmarklet should remove this attribute or change it to autocomplete=on