This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Èròjà atẹ̀lélànà yii ni a ti fi pamọ́ fọ́jọ́ pípẹ́. Jọ̀wọ́ béèrè ìbéèrè titun bí o bá nílò ìrànwọ́.

Firefox can't open a plugin to make comments as a Facebook user in some pages...

  • 1 èsì
  • 8 ní àwọn ìṣòro yìí
  • 3 views
  • Èsì tí ó kẹ́hìn lọ́wọ́ user693271

more options

It seems a malware blocks the comments in some pages that use the facebook comments plugin. This malware infects Firefox and Chrome and is addressed to block interactions in some social networks. ¿Any suggestions to restore Firefox to his normal behavior? ¿Any suggestions to diagnose the problem in the way Firefox manage social plugins? Thanks.

It seems a malware blocks the comments in some pages that use the facebook comments plugin. This malware infects Firefox and Chrome and is addressed to block interactions in some social networks. ¿Any suggestions to restore Firefox to his normal behavior? ¿Any suggestions to diagnose the problem in the way Firefox manage social plugins? Thanks.

All Replies (1)

more options

You can try these free programs to scan for malware, which work with your existing antivirus software:

Microsoft Security Essentials is a good permanent antivirus for Windows 7/Vista/XP if you don't already have one.


Further information can be found in the Troubleshoot Firefox issues caused by malware article.

Did this fix your problems? Please report back to us!