This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Èròjà atẹ̀lélànà yii ni a ti fi pamọ́ fọ́jọ́ pípẹ́. Jọ̀wọ́ béèrè ìbéèrè titun bí o bá nílò ìrànwọ́.

unable to update to version 25.1

  • 4 àwọn èsì
  • 1 ní ìṣòro yìí
  • 6 views
  • Èsì tí ó kẹ́hìn lọ́wọ́ James

more options

Download from Google Play store seemed to be successful. On install phase, got message that said "package file invalid". Install of latest version was same for older Samsung Fascinate phone and newer Samsung Galaxy Tab 3 10.1. Any suggestions?

Download from Google Play store seemed to be successful. On install phase, got message that said "package file invalid". Install of latest version was same for older Samsung Fascinate phone and newer Samsung Galaxy Tab 3 10.1. Any suggestions?

Ọ̀nà àbáyọ tí a yàn

Hi tslattery

Today December 10, 2013, we released Firefox for Android 26 with official support for Intel x86 mobile chipsets. In fact the Galaxy Tab 3 10.1 (which has an Intel chipset) is explicitly mentioned in our blog post:

https://blog.mozilla.org/futurereleases/2013/12/10/firefox-for-android-optimized-for-devices-that-support-intel-x86-chipsets/

Please give Firefox for Android 26 another try from the Google play store.

Hopefully it should work for you now.

...Roland

Ka ìdáhùn ni ìṣètò kíkà 👍 1

All Replies (4)

more options

We don't have any control over the way Google Play installs updates. This normally means that Google had some sort of issue sending the updated Firefox to you. Google keeps a list of known issues at https://support.google.com/googleplay/known-issues/1319135?hl=en

more options

That answer was helpful in that it seems to indicate where the problem may reside. I am now unable to use Firefox on the tablet as in pursuit of a solution on my own, I uninstalled the app in hopes of getting a clean install. So now I am left with the Android browser or Chrome at this point. Thanks for pointing me in this direction.

more options

Ọ̀nà àbáyọ Tí a Yàn

Hi tslattery

Today December 10, 2013, we released Firefox for Android 26 with official support for Intel x86 mobile chipsets. In fact the Galaxy Tab 3 10.1 (which has an Intel chipset) is explicitly mentioned in our blog post:

https://blog.mozilla.org/futurereleases/2013/12/10/firefox-for-android-optimized-for-devices-that-support-intel-x86-chipsets/

Please give Firefox for Android 26 another try from the Google play store.

Hopefully it should work for you now.

...Roland

more options

Good to see it is finally on Release and not only on Beta channel.

What is funny is Intel was a holdout on making ARM chips and only more recently been manufacturing 64-bit ARM chips of its own as they were unable to do well with with its own mobile Atom chipset in mobile market.