This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Èròjà atẹ̀lélànà yii ni a ti fi pamọ́ fọ́jọ́ pípẹ́. Jọ̀wọ́ béèrè ìbéèrè titun bí o bá nílò ìrànwọ́.

My scrollbar is missing

more options

I have not updated Firefox for some time, and do not know which version I was using.

I use a Macbook and today I upgraded to OS X Mavericks. However, it updated my Firefox and now I have version 26.0.

The scrollbar to the right has disappeared. To get it, I need to press my down arrow key and then quickly get the arrow onto the newly appeared black bar, in order to scroll. There is no arrows available either and I cannot find out how to add them and the scrollbar back in.

I don't like the apple style scrollbars that hide when you don't use them, which is one reason I didn't update for over a year. I just want a visible scrollbar back and visible arrows I can click on.

Any ideas? I have no knowledge of computer code so am hoping there is a way to do it without having to go into a shop to get someone to edit code for me.

I have not updated Firefox for some time, and do not know which version I was using. I use a Macbook and today I upgraded to OS X Mavericks. However, it updated my Firefox and now I have version 26.0. The scrollbar to the right has disappeared. To get it, I need to press my down arrow key and then quickly get the arrow onto the newly appeared black bar, in order to scroll. There is no arrows available either and I cannot find out how to add them and the scrollbar back in. I don't like the apple style scrollbars that hide when you don't use them, which is one reason I didn't update for over a year. I just want a visible scrollbar back and visible arrows I can click on. Any ideas? I have no knowledge of computer code so am hoping there is a way to do it without having to go into a shop to get someone to edit code for me.

Ọ̀nà àbáyọ tí a yàn

I'm not sure you can change this only for Firefox. See this thread for how to change this behavior globally: why do the scroll bars quickly dissapear in firefox on OSX 10.9?

Does that fix it?

Ka ìdáhùn ni ìṣètò kíkà 👍 1

All Replies (2)

more options

Hello,

The Reset Firefox feature can fix many issues by restoring Firefox to its factory default state while saving your essential information.
Note: This will cause you to lose any Extensions and some Preferences.

  • Open websites will not be saved in Firefox versions lower than 25.

To Reset Firefox do the following:

  1. Go to Firefox > Help > Troubleshooting Information.
  2. Click the "Reset Firefox" button.
  3. Firefox will close and reset. After Firefox is done, it will show a window with the information that is imported. Click Finish.
  4. Firefox will open with all factory defaults applied.

Further information can be found in the Refresh Firefox - reset add-ons and settings article.

Did this fix your problems? Please report back to us!

Thank you.

more options

Ọ̀nà àbáyọ Tí a Yàn

I'm not sure you can change this only for Firefox. See this thread for how to change this behavior globally: why do the scroll bars quickly dissapear in firefox on OSX 10.9?

Does that fix it?