Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Èròjà atẹ̀lélànà yii ni a ti fi pamọ́ fọ́jọ́ pípẹ́. Jọ̀wọ́ béèrè ìbéèrè titun bí o bá nílò ìrànwọ́.

changing firefox sync login

  • 3 àwọn èsì
  • 4 ní àwọn ìṣòro yìí
  • 3 views
  • Èsì tí ó kẹ́hìn lọ́wọ́ cor-el

NyanKoi
NyanKoi
more options

So I read FAQ and found out that there's no way to change my login for firefox sync which is my email actually. But my email got hacked and I cannot access it. So now the person that stole it can reset my sync password and get all my bookmarks, passwords and so on. That is a big problem for me because even my bank account passwords are in there. So is there any way to change my email by writing to support or at least erasing all of my sync data for the hacker not to get it?

So I read FAQ and found out that there's no way to change my login for firefox sync which is my email actually. But my email got hacked and I cannot access it. So now the person that stole it can reset my sync password and get all my bookmarks, passwords and so on. That is a big problem for me because even my bank account passwords are in there. So is there any way to change my email by writing to support or at least erasing all of my sync data for the hacker not to get it?

Ọ̀nà àbáyọ tí a yàn

See https://support.mozilla.org/kb/disable-firefox-sync-lost-phone-or-tablet

Ka ìdáhùn ni ìṣètò kíkà 👍 1

All Replies (3)

philipp
philipp
  • Moderator
more options

hello NyanKoi, do you still have your username/password credentilas available for your sync account? if so you can login at https://account.services.mozilla.com/ and clear your sync data or delete the account.

txblue
txblue
more options

I no longer have the email address that I originally established sync login. (We moved out of cable after 20 years.)

Is there a way to change just the email address login?

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

Ọ̀nà àbáyọ Tí a Yàn

See https://support.mozilla.org/kb/disable-firefox-sync-lost-phone-or-tablet