Mozilla VPN is currently experiencing an outage. Our team is actively working to resolve the issue. Please check the status page for real-time updates. Thank you for your patience.

This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Èròjà atẹ̀lélànà yii ni a ti fi pamọ́ fọ́jọ́ pípẹ́. Jọ̀wọ́ béèrè ìbéèrè titun bí o bá nílò ìrànwọ́.

Firefox does not remember history.

  • 2 àwọn èsì
  • 2 ní àwọn ìṣòro yìí
  • 1 view
  • Èsì tí ó kẹ́hìn lọ́wọ́ Ishana

Ishana
Ishana
more options

When I use Firefox it doesn't remember any pages. I checked in options to make sure it was set to remember history, and also tried reseting it. When I open show all history entire list is empty. Bookmarks list is still fine, and it still remembers closed tabs, but nothing is stored in history.

When I use Firefox it doesn't remember any pages. I checked in options to make sure it was set to remember history, and also tried reseting it. When I open show all history entire list is empty. Bookmarks list is still fine, and it still remembers closed tabs, but nothing is stored in history.

Ọ̀nà àbáyọ tí a yàn

Try to delete a possible user.js file and numbered prefs-##.js files and rename (or delete) the prefs.js file to reset all prefs to the default value including prefs set via user.js and prefs that are no longer supported in the current Firefox release.

You can check for problems with the places.sqlite database file in the Firefox profile folder.

Create a new profile as a test to check if your current profile is causing the problems.

See "Creating a profile":

If the new profile works then you can transfer some files from an existing profile to the new profile, but be cautious not to copy corrupted files to avoid carrying over the problem.

Ka ìdáhùn ni ìṣètò kíkà 👍 1

All Replies (2)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

Ọ̀nà àbáyọ Tí a Yàn

Try to delete a possible user.js file and numbered prefs-##.js files and rename (or delete) the prefs.js file to reset all prefs to the default value including prefs set via user.js and prefs that are no longer supported in the current Firefox release.

You can check for problems with the places.sqlite database file in the Firefox profile folder.

Create a new profile as a test to check if your current profile is causing the problems.

See "Creating a profile":

If the new profile works then you can transfer some files from an existing profile to the new profile, but be cautious not to copy corrupted files to avoid carrying over the problem.

Ishana
Ishana Ìbéèrè olóhun
more options

Creating a new profile worked. I found there was also a places.sqlite.corrupt file in the profile folder along with places.sqlite one.