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Èròjà atẹ̀lélànà yii ni a ti fi pamọ́ fọ́jọ́ pípẹ́. Jọ̀wọ́ béèrè ìbéèrè titun bí o bá nílò ìrànwọ́.

since my last windows update, whenever I open firefox I get an error message saying BAD IMAGE on the file C:\windows\system32\WRusr.dll. Can you help me?

  • 4 àwọn èsì
  • 3 ní àwọn ìṣòro yìí
  • 21 views
  • Èsì tí ó kẹ́hìn lọ́wọ́ philipp

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The message I get is the following:

"C:\WINDOWS\SYSTEM32\WRusr.dll is either not designed to run on Windows or it contain an error. Try installing the program again using the original installation media or contact your administrator or the software vendor for support."

I can't open Mozilla firefox anymore. I have tried reinstalling 3 times already.

The message I get is the following: "C:\WINDOWS\SYSTEM32\WRusr.dll is either not designed to run on Windows or it contain an error. Try installing the program again using the original installation media or contact your administrator or the software vendor for support." I can't open Mozilla firefox anymore. I have tried reinstalling 3 times already.

Ọ̀nà àbáyọ tí a yàn

I reintalled webroot and everything seems fine now.

Ka ìdáhùn ni ìṣètò kíkà 👍 0

All Replies (4)

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hello, the file you have referenced appears to be part of Webroot SecureAnywhere - try to remove that software in case you have it installed on your system.

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But webroot is my current antivirus. I have had it for over a year and never got any problems. Should i try reinstalling it?

Thanks

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Ọ̀nà àbáyọ Tí a Yàn

I reintalled webroot and everything seems fine now.

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thanks for reporting back, let's hope that it stays that way - otherwise please also report it to the support of webroot...