Where is help link on 'How to ask a question' ?
Using Thunderbird. Tried to see where the Help > Help contents link opens. Unfortunately, it does not open on the expected webpage with the immediate help link on 'How to ask a question'.
the link would then take the user to getsatisfaction/mozilla_messaging website. I use the link to instruct Thunderbird users on what to include when asking a question. Where is the page that contains this vital information?
Ti ṣàtúnṣe
All Replies (4)
The passwords are stored in key3.db and signons.sqlite files.
If you want get they, first show the hideen files and folders:
Then go to your profile folder:
In this folder you can see these files, if you want delete or move, etc one they close Firefox before.
Sorry Diego. Initially, i was just trying to see what on earth was going on with this website, as it was not behaving as expected. Obviously, it has been significantly updated. So I possed a question to see if I would be redirected to the getsatisfaction/mozilla_messaging website. Obviously no. Then I discovered that it is impossible to retract /delete an asked question. Not helpful, I can only edit the question, so I have edited the question.
If you know the link where I can tell people to read when they want to know what details need to be included, then I would be most grateful. The information will tell people what to include when answering a question:
this was the link: https://support.mozilla.org/en-US/questions/new/thunderbird#w_how-to-ask-your-question
there is no information on that page with regard to ' how to ask your question' so where has it gone? It instructes precisely what to include Help > Troubleshooting Information
I would also like to know why this forum says I posted a question today at 8.25am? The time was 4:25PM GMT.
Just struggling in here myself, the transition instructions were to say the least minimal (I did not even know it happened). Based on a thread on the mozilla support crew mailing list, it looks like a decision was made the article was obsolete. If you now subscribed the archives are not available, see https://mail.mozilla.org/private/tb-support-crew/
however I did find a copy of the article in the thread https://support.mozilla.org/en-US/kb/ask-tb But I have no idea how long it will be on that URL either.