This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Èròjà atẹ̀lélànà yii ni a ti fi pamọ́ fọ́jọ́ pípẹ́. Jọ̀wọ́ béèrè ìbéèrè titun bí o bá nílò ìrànwọ́.

After restoring a session, I am unable to recover other windows.

  • 1 èsì
  • 1 ní ìṣòro yìí
  • 10 views
  • Èsì tí ó kẹ́hìn lọ́wọ́ cor-el

more options

Restore Previous Session still works, Recently Closed Tabs works, and Recently Closed Windows is not grayed out, but it won't display the drop down list of windows. I have tried restarting Firefox in safe mode, but it made no difference, and all my settings in about:config seem to be correct.

Restore Previous Session still works, Recently Closed Tabs works, and Recently Closed Windows is not grayed out, but it won't display the drop down list of windows. I have tried restarting Firefox in safe mode, but it made no difference, and all my settings in about:config seem to be correct.

Ọ̀nà àbáyọ tí a yàn

You can check for problems with the sessionstore.js and sessionstore.bak files in the Firefox profile folder that store session data.

Rename (or delete) the sessionstore.js file and possible sessionstore-##.js files with a number and sessionstore.bak in the Firefox profile folder.

Deleting sessionstore.js will cause App Tabs and Tab Groups and open and closed (undo) tabs to get lost and you will have to recreate them (make a note or bookmark them if possible).

Ka ìdáhùn ni ìṣètò kíkà 👍 0

All Replies (1)

more options

Ọ̀nà àbáyọ Tí a Yàn

You can check for problems with the sessionstore.js and sessionstore.bak files in the Firefox profile folder that store session data.

Rename (or delete) the sessionstore.js file and possible sessionstore-##.js files with a number and sessionstore.bak in the Firefox profile folder.

Deleting sessionstore.js will cause App Tabs and Tab Groups and open and closed (undo) tabs to get lost and you will have to recreate them (make a note or bookmark them if possible).