Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Èròjà atẹ̀lélànà yii ni a ti fi pamọ́ fọ́jọ́ pípẹ́. Jọ̀wọ́ béèrè ìbéèrè titun bí o bá nílò ìrànwọ́.

Slow and laggy scrolling when using a touchscreen, any fix for this?

  • 4 àwọn èsì
  • 15 ní àwọn ìṣòro yìí
  • 5 views
  • Èsì tí ó kẹ́hìn lọ́wọ́ mikewinq

mikewinq
mikewinq
more options

I'm using FF on a touchscreen "flip" laptop and scrolling is choppy and laggy! In IE11/Chrome/Opera12&20 it's smooth. Any one know how to fix this, I've tried the SmoothWheel and YASM add-ons and they only made things worse.

IE, Chrome and Opera is like browsing and scrolling on a HTC One m8/iPhone5s and FF feels like using my old Nokia 5800 from 2008.

FF have a lot of customization features that Chrome and Opera 20 doesn't have and Opera 12 is no longer being upgraded/supported, so I would like to be able to continue using FF.

I'm using FF on a touchscreen "flip" laptop and scrolling is choppy and laggy! In IE11/Chrome/Opera12&20 it's smooth. Any one know how to fix this, I've tried the SmoothWheel and YASM add-ons and they only made things worse. IE, Chrome and Opera is like browsing and scrolling on a HTC One m8/iPhone5s and FF feels like using my old Nokia 5800 from 2008. FF have a lot of customization features that Chrome and Opera 20 doesn't have and Opera 12 is no longer being upgraded/supported, so I would like to be able to continue using FF.

All Replies (4)

guigs
guigs
more options

Hi mikewinq, The touch mode for Metro for Firefox has been kept in the beta. However a previous issue has been to turn on smooth scrolling for this device after tryint to turn off hardware acceleration or seeing if there is an add on affecting the performance.

Try smooth scrolling and report back to let us know if this has helped. It will help other users as well. Thank you.

mikewinq
mikewinq Ìbéèrè olóhun
more options

No, that didn't help. But after reading a little more, you(Mozilla) have to re-write your entire rendering engine for this problem to get fixed. And I'm guessing that will take some time(32.0!?). Guess I'll use Opera 12 on this machine too. Somehow an old & outdated browser beats every other available browser, at least "out of the box", feature wise.

Moses
Moses
  • Moderator
more options

Rachel/guigs2:

Last I heard, Firefox for Metro was being pulled as reported in the Mozilla blog.


Mike
Note that you have two versions of Flash installed:

  • Shockwave Flash 12.0 r0
  • Shockwave Flash 13.0.r0

Please remove the 12.0.r0 and see if that helps the problem any.

Ti ṣàtúnṣe nípa Moses

mikewinq
mikewinq Ìbéèrè olóhun
more options

I have, it was just showing up because I hadn't rebootet after upgrading from 12 to 13. I have tried booting FF in safe mode, with and without hardware acceleration & smooth scrolling. Scrolling (horizontally and vertically) and zooming is still slow and laggy.

I tried FF 28.0 Beta with the Metro(Modern) mode, and thats nothing I'll use, at least until you can use plug-ins/add-ons. I'm running Windows 8.1 Pro not RT.