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Èròjà atẹ̀lélànà yii ni a ti fi pamọ́ fọ́jọ́ pípẹ́. Jọ̀wọ́ béèrè ìbéèrè titun bí o bá nílò ìrànwọ́.

I am a developer forgot my password and password reset email wasn't received

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Hi, we got a plugin developer account on https://addons.mozilla.org/en-US/firefox/users/login?to=/en-US/developers/addons

Unfortunately we forgot the password and tried to retrieve it via the password reset, but the email to reset password wasn't delivered. Tried few times today and yesterday. Our account email address is: marketing@avast.com

Thanks for your help.

Hi, we got a plugin developer account on https://addons.mozilla.org/en-US/firefox/users/login?to=/en-US/developers/addons Unfortunately we forgot the password and tried to retrieve it via the password reset, but the email to reset password wasn't delivered. Tried few times today and yesterday. Our account email address is: marketing@avast.com Thanks for your help.

Ọ̀nà àbáyọ tí a yàn

The Addons support forum is separate from the Mozilla products support forum. https://forums.mozilla.org/addons/

Try posting in the AMO Feedback and Support forum.

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Ọ̀nà àbáyọ Tí a Yàn

The Addons support forum is separate from the Mozilla products support forum. https://forums.mozilla.org/addons/

Try posting in the AMO Feedback and Support forum.

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Hi, that was my first idea, but then I realized that I need to sign-in to post a question...;-( and if I cannot access my account.. At worst I will create a new one just for posting the question.

Martin