This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Èròjà atẹ̀lélànà yii ni a ti fi pamọ́ fọ́jọ́ pípẹ́. Jọ̀wọ́ béèrè ìbéèrè titun bí o bá nílò ìrànwọ́.

How to fix problem with Gmail password that was working before and works online?

  • 2 àwọn èsì
  • 4 ní àwọn ìṣòro yìí
  • 1 view
  • Èsì tí ó kẹ́hìn lọ́wọ́ FillaC4

FillaC4
FillaC4
more options

1. Thunderbird was working fine with my Gmail acct for months, then was unable to send a message, but can still receive incoming messages. 2. I was asked to re-enter my password and this did not fix the problem. 3. I went to Gmail online and logged in to verify my password had not changed. Success. 4. I reset password in Thunderbird, but still couldn't send test message to myself. 5. I deleted account in Thunderbird. Then I added a different Gmail acct that was not in Tbird. Success. Then I sent test email, success. 6. Then I re-added the original Gmail acct, Failure! It found the correct settings automatically, but when it tried to verify password, it failed. I repeated entering the password several times, but still failure. 7. WIN7 64bit HP, Tbird 24.4.0 8. All other AOL accts work fine on Tbird.

1. Thunderbird was working fine with my Gmail acct for months, then was unable to send a message, but can still receive incoming messages. 2. I was asked to re-enter my password and this did not fix the problem. 3. I went to Gmail online and logged in to verify my password had not changed. Success. 4. I reset password in Thunderbird, but still couldn't send test message to myself. 5. I deleted account in Thunderbird. Then I added a different Gmail acct that was not in Tbird. Success. Then I sent test email, success. 6. Then I re-added the original Gmail acct, Failure! It found the correct settings automatically, but when it tried to verify password, it failed. I repeated entering the password several times, but still failure. 7. WIN7 64bit HP, Tbird 24.4.0 8. All other AOL accts work fine on Tbird.

Ọ̀nà àbáyọ tí a yàn

Using two factor authentication with that account? and application specific passwords? sounds like it to me!

Ka ìdáhùn ni ìṣètò kíkà 👍 3

All Replies (2)

Matt
Matt
  • Moderator
  • Top 10 Contributor
more options

Ọ̀nà àbáyọ Tí a Yàn

Using two factor authentication with that account? and application specific passwords? sounds like it to me!

FillaC4
FillaC4 Ìbéèrè olóhun
more options

Matt, thank you very much. You were exactly right. It is so nice to have smart people to help those of us with short memories.