为提升您的使用体验,本站正在维护,部分功能暂时无法使用。如果本站文章无法解决您的问题,您想要向社区提问的话,请到 Twitter 上的 @FirefoxSupport 或 Reddit 上的 /r/firefox 提问,我们的支持社区将会很快回复您的疑问。

搜索 | 用户支持

防范以用户支持为名的诈骗。我们绝对不会要求您拨打电话或发送短信,及提供任何个人信息。请使用“举报滥用”选项报告涉及违规的行为。

详细了解

Message Filter loses defined criteria causing DELETE action to be performed on all incoming email.

  • 1 个回答
  • 1 人有此问题
  • 12 次查看
  • 最后回复者为 Matt

more options

The Message Filters dialog allows certain criteria to be defined and an action to be performed when that criteria is matched. For one particular filter, though, the criteria keeps disappearing. This means that the action is applied to ALL email. The OS is Windows 8.1 64-bit. The Thunderbird version is 24.5.0. I have selected the menuitem "Tools >> Message Filters". The email message filter has been configured as: Filters For: "Local Folders"; Filter name: "@hmrc.gov.uk"; Apply filter when: Manually Run (TRUE); Getting New Mail (TRUE, Filter before Junk Classification); Match all of the following (TRUE); From >> Contains >> @hmrc.gov.uk" Perform these actions: Delete Message (TRUE); I have tried to completely delete the Filter and then re-start my PC - and then add the filter again. When I checked the filter (by closing the dialog and then opening it again) the filter criteria appeared to have been accepted. However, after a short time (c. 1 day) the criteria is lost, causing ALL emails to be deleted. The drop down menus in the "Filter Rules" dialog (where the criteria is defined) are completely missing for this Filter Rule. All other filter rules are OK and are being applied successfully. I have run AVG and SuperAntiSpyware in order to try to detect any undesirable cause, so I can only assume that this is a bug in Mozilla Thunderbird. Any help/suggestions which may resolve this issue would be welcome.

The Message Filters dialog allows certain criteria to be defined and an action to be performed when that criteria is matched. For one particular filter, though, the criteria keeps disappearing. This means that the action is applied to ALL email. The OS is Windows 8.1 64-bit. The Thunderbird version is 24.5.0. I have selected the menuitem "Tools >> Message Filters". The email message filter has been configured as: Filters For: "Local Folders"; Filter name: "@hmrc.gov.uk"; Apply filter when: Manually Run (TRUE); Getting New Mail (TRUE, Filter before Junk Classification); Match all of the following (TRUE); From >> Contains >> @hmrc.gov.uk" Perform these actions: Delete Message (TRUE); I have tried to completely delete the Filter and then re-start my PC - and then add the filter again. When I checked the filter (by closing the dialog and then opening it again) the filter criteria appeared to have been accepted. However, after a short time (c. 1 day) the criteria is lost, causing ALL emails to be deleted. The drop down menus in the "Filter Rules" dialog (where the criteria is defined) are completely missing for this Filter Rule. All other filter rules are OK and are being applied successfully. I have run AVG and SuperAntiSpyware in order to try to detect any undesirable cause, so I can only assume that this is a bug in Mozilla Thunderbird. Any help/suggestions which may resolve this issue would be welcome.

所有回复 (1)

more options

Personally I will guess it is a bug in Windows 8.1... It has a very nasty habit of silently scrambling itself and files and then replacing them with a old copy from it's shadow copy store.

locate the copy of the msgfilterrules.dat file from the Mail/local folder folder in your profile. (help menu (alt+H) > troubleshooting information and clicking on the show folder button will get you into your profile.

'Note particularly the date and time on the file. Go back when it is messed up and see if the date and time have changed, I think you will find they have gone backwards..