为提升您的使用体验,本站正在维护,部分功能暂时无法使用。如果本站文章无法解决您的问题,您想要向社区提问的话,请到 Twitter 上的 @FirefoxSupport 或 Reddit 上的 /r/firefox 提问,我们的支持社区将会很快回复您的疑问。

搜索 | 用户支持

防范以用户支持为名的诈骗。我们绝对不会要求您拨打电话或发送短信,及提供任何个人信息。请使用“举报滥用”选项报告涉及违规的行为。

详细了解

how do I get AC_RunActiveContent.js?

  • 1 个回答
  • 3 人有此问题
  • 2 次查看
  • 最后回复者为 cor-el

more options

I'm trying to access a video on a website, they require Adobe Flash, I've just downloaded version 13, and when I try to open one of their videos I get a message that says I need

AC_RunActiveContent.js

I don't know what that is or how do get it or what to do. Hope you can help. Thanks.

I'm trying to access a video on a website, they require Adobe Flash, I've just downloaded version 13, and when I try to open one of their videos I get a message that says I need AC_RunActiveContent.js I don't know what that is or how do get it or what to do. Hope you can help. Thanks.

所有回复 (1)

more options

This is a file that the website needs to include via a <link> tag in the HTML file.
You can't do anything about that.
You can contact the website and ask them to look into this.


You can try these steps in case of issues with web pages:

You can reload web page(s) and bypass the cache to refresh possibly outdated or corrupted files.

  • Hold down the Shift key and left-click the Reload button
  • Press "Ctrl + F5" or press "Ctrl + Shift + R" (Windows,Linux)
  • Press "Command + Shift + R" (Mac)

Clear the cache and cookies only from websites that cause problems.

"Clear the Cache":

  • Firefox/Tools > Options > Advanced > Network > Cached Web Content: "Clear Now"

"Remove Cookies" from sites causing problems:

  • Firefox/Tools > Options > Privacy > "Use custom settings for history" > Cookies: "Show Cookies"

Start Firefox in Safe Mode to check if one of the extensions (Firefox/Tools > Add-ons > Extensions) or if hardware acceleration is causing the problem.

  • Switch to the DEFAULT theme: Firefox/Tools > Add-ons > Appearance
  • Do NOT click the Reset button on the Safe Mode start window