为提升您的使用体验,本站正在维护,部分功能暂时无法使用。如果本站文章无法解决您的问题,您想要向社区提问的话,请到 Twitter 上的 @FirefoxSupport 或 Reddit 上的 /r/firefox 提问,我们的支持社区将会很快回复您的疑问。

搜索 | 用户支持

防范以用户支持为名的诈骗。我们绝对不会要求您拨打电话或发送短信,及提供任何个人信息。请使用“举报滥用”选项报告涉及违规的行为。

详细了解

After I install the Lightning add-on, it causes Thunderbird to crash.

  • 5 个回答
  • 6 人有此问题
  • 10 次查看
  • 最后回复者为 user01229325

more options

Right after I install Lightning, Thunderbird crashes. I then open Thunderbird in safe mode. In this mode I disable the Lightning add-on. After this change Thunderbird opens with no problem. Very frustrating, do to the fact that I wanted to replace using Outlook for my e-mail & calendar service with Thunderbird & Lightning. Any help would be appreciated.

Right after I install Lightning, Thunderbird crashes. I then open Thunderbird in safe mode. In this mode I disable the Lightning add-on. After this change Thunderbird opens with no problem. Very frustrating, do to the fact that I wanted to replace using Outlook for my e-mail & calendar service with Thunderbird & Lightning. Any help would be appreciated.

所有回复 (5)

more options

I would remove Lightning and then reinstall. Every version of Thunderbird has a matching version of Lightning. Make sure you get the version of Lightning that goes with your version of Thunderbird.

Always download Thunderbird and add ons from the official Mozilla site. There is a Mozilla link at the top of this page. When you click it and then select Thunderbird there will be an add on link there.

more options

I removed Lightning & then reinstalled. Unfortunately, Thunderbird crashed immediately. Any suggestions?

more options

What versions are you running on both softwares?

more options

Thunderbird Version 24.5.0 Lightning Version 2.6.5

more options

Those are the correct versions to work together. I wonder if you have some other software interfering? Try starting Windows in safe mode.

http://windows.microsoft.com/en-us/windows/start-computer-safe-mode#start-computer-safe-mode=windows-7