为提升您的使用体验,本站正在维护,部分功能暂时无法使用。如果本站文章无法解决您的问题,您想要向社区提问的话,请到 Twitter 上的 @FirefoxSupport 或 Reddit 上的 /r/firefox 提问,我们的支持社区将会很快回复您的疑问。

搜索 | 用户支持

防范以用户支持为名的诈骗。我们绝对不会要求您拨打电话或发送短信,及提供任何个人信息。请使用“举报滥用”选项报告涉及违规的行为。

详细了解

hbo.com will not open in firefox but will in chrome. all is updated

  • 5 个回答
  • 1 人有此问题
  • 1 次查看
  • 最后回复者为 FredMcD

more options

Try to open hbo.com in firefox 30.0 and page starts to load but no information shows up. Just black page. Site opens in chrome. Have firefox updated and flash updated. reset firefox and tried in safe mode same result

Try to open hbo.com in firefox 30.0 and page starts to load but no information shows up. Just black page. Site opens in chrome. Have firefox updated and flash updated. reset firefox and tried in safe mode same result

所有回复 (5)

more options

That is Flash content on the hbo.com web page.

Make sure that the Flash plugin is enabled (look for the Lego bock icon on the location bar).

You can reload web page(s) and bypass the cache to refresh possibly outdated or corrupted files.

  • Hold down the Shift key and left-click the Reload button
  • Press "Ctrl + F5" or press "Ctrl + Shift + R" (Windows,Linux)
  • Press "Command + Shift + R" (Mac)

You can check for problems with current Shockwave Flash plugin versions and try this:

See also:

Start Firefox in Safe Mode to check if one of the extensions (Firefox/Tools > Add-ons > Extensions) or if hardware acceleration is causing the problem.

  • Switch to the DEFAULT theme: Firefox/Tools > Add-ons > Appearance
  • Do NOT click the Reset button on the Safe Mode start window

由cor-el于修改

more options

I've had troubles, too. I got a message along the lines that you seem to be using Flash 14, update to Flash 10 and above.

When I tried again I only got the black screen and the same via Opera View and Chrome View but when I went back to Firefox, still active, it had opened correctly.

Just maybe there is a problem with the site and you need to be very patient.

more options

It is a Flash object of over 4 MB, so may take some time to load and initialize.

more options

Feedback?

more options

With the last Firefox upgrade, some plugins are no longer enabled until you enable it.

Open the Add-ons Manager. Press the <Alt> or <F10> key to bring up the tool bar. Followed by;

Windows; Tools Linux; Edit Mac; application name

Then Add-ons.

Hot key; <Control> (Mac: <Command>) <Shift> A)

On the left side of the page, select Plugins.

BTW; At the top right is a link to check your plugins.