为提升您的使用体验,本站正在维护,部分功能暂时无法使用。如果本站文章无法解决您的问题,您想要向社区提问的话,请到 Twitter 上的 @FirefoxSupport 或 Reddit 上的 /r/firefox 提问,我们的支持社区将会很快回复您的疑问。

搜索 | 用户支持

防范以用户支持为名的诈骗。我们绝对不会要求您拨打电话或发送短信,及提供任何个人信息。请使用“举报滥用”选项报告涉及违规的行为。

详细了解

I am not able to play any youtube video on Firefox, while the same video plays on IE and Chrome.

  • 2 个回答
  • 35 人有此问题
  • 6 次查看
  • 最后回复者为 cor-el

more options

FireFox was playing youtube videos with no issues until yesterday. Suddenly none of the youtube videos are paying on FireFox. The error message is "An error has occurred. Please try again later"

I tried the following 1. Uninstall and Reinstall Firefox 2. Uninstall and Reinstall Flash 3. Restart my laptop

No luck with anything. The same videos play fine on IE and Chrome.

FireFox was playing youtube videos with no issues until yesterday. Suddenly none of the youtube videos are paying on FireFox. The error message is "An error has occurred. Please try again later" I tried the following 1. Uninstall and Reinstall Firefox 2. Uninstall and Reinstall Flash 3. Restart my laptop No luck with anything. The same videos play fine on IE and Chrome.

所有回复 (2)

more options

Hi mje397, Sorry for the delay. I have been investigating this and it may have to do with saved preferences on the computer. If you right click and select "Global Settings" remove stored preferences. I could not find any outage notifications for Youtube.

Also disable Flash and try the HTML5 player just in case this is a plug in issue. This can happen specifically when there are network issues or there are changes being made to the videos on the hosted site.

Please post back with your results, it could help other users!

more options