为提升您的使用体验,本站正在维护,部分功能暂时无法使用。如果本站文章无法解决您的问题,您想要向社区提问的话,请到 Twitter 上的 @FirefoxSupport 或 Reddit 上的 /r/firefox 提问,我们的支持社区将会很快回复您的疑问。

搜索 | 用户支持

防范以用户支持为名的诈骗。我们绝对不会要求您拨打电话或发送短信,及提供任何个人信息。请使用“举报滥用”选项报告涉及违规的行为。

详细了解

How to get my videos to appear?

more options

Yesterday the videos still appear fine, but today when I turn on my computer, the websites where I watch TV shows episodes on won't appear their videos but instead of a white/black video box. Youtube videos still works fine, but others won't appear. I tried watching it on Opera, and it plays fine. Please help.

Yesterday the videos still appear fine, but today when I turn on my computer, the websites where I watch TV shows episodes on won't appear their videos but instead of a white/black video box. Youtube videos still works fine, but others won't appear. I tried watching it on Opera, and it plays fine. Please help.

所有回复 (1)

more options

Do you know which plugin the sites use to display video? Usually if you click the "Lego"-like icon in the address bar, Firefox will mention which one it is and whether it is currently "allowed" or not.

When you have a problem with one particular site, a good "first thing to try" is clearing your Firefox cache and deleting your saved cookies for the site.

(1) Bypass Firefox's Cache

Use Ctrl+Shift+r to reload the page fresh from the server.

Alternately, you also can clear Firefox's cache completely using:

"3-bar" menu button (or Tools menu) > Options > Advanced

On the Network mini-tab > Cached Web Content : "Clear Now"

If you have a large hard drive, this might take a few minutes.

(2) Remove the site's cookies (save any pending work first). While viewing a page on the site:

  • right-click and choose View Page Info > Security > "View Cookies"
  • Alt+t (open the classic Tools menu) > Page Info > Security > "View Cookies"

In the dialog that opens, you can remove the site's cookies individually.

Then try reloading the page. Does that help?