为提升您的使用体验，本站正在维护，部分功能暂时无法使用。如果本站文章无法解决您的问题，您想要向社区提问的话，请到 Twitter 上的 @FirefoxSupport 或 Reddit 上的 /r/firefox 提问，我们的支持社区将会很快回复您的疑问。

Avatar for Username

搜索 | 用户支持

防范以用户支持为名的诈骗。我们绝对不会要求您拨打电话或发送短信，及提供任何个人信息。请使用“举报滥用”选项报告涉及违规的行为。

详细了解

话题已存档。 如果需要帮助请提出新问题。

Why can't I open any website???

  • 1 个回答
  • 12 人有此问题
  • 5 次查看
  • 最后回复者为 the-edmeister

Jams943
Jams943
more options

When I simply put a website name in the address bar (e.g. www.facebook.com or facebook.com), only a blank page appears with "http://www.facebook.com/" or "http://facebook.com/" in the SEO title and www.facebook.com or facebook.com in the address bar.

But when I add the "https://.." to the website I want to visit in the address bar (e.g. https://facebook.com/) it opens. some sites I visit ask if I understand the technical risks on visiting it.

This problem just occurred to me just now, before it was working fine. I don't know what's the problem. please help :(

When I simply put a website name in the address bar (e.g. www.facebook.com or facebook.com), only a blank page appears with "http://www.facebook.com/" or "http://facebook.com/" in the SEO title and www.facebook.com or facebook.com in the address bar. But when I add the "https://.." to the website I want to visit in the address bar (e.g. https://facebook.com/) it opens. some sites I visit ask if I understand the technical risks on visiting it. This problem just occurred to me just now, before it was working fine. I don't know what's the problem. please help :(

所有回复 (1)

the-edmeister
the-edmeister
  • Moderator
more options

Try Firefox Safe Mode to see if the problem goes away. Firefox Safe Mode is a troubleshooting mode that turns off some settings, disables most add-ons (extensions and themes).

If Firefox is open, you can restart in Firefox Safe Mode from the Help menu:

  • In Firefox 29.0 and above, click the menu button New Fx Menu, click Help Help-29 and select Restart with Add-ons Disabled.
  • In previous Firefox versions, click on the Firefox button at the top left of the Firefox window and click on Help (or click on Help in the Menu bar, if you don't have a Firefox button) then click on Restart with Add-ons Disabled.

If Firefox is not running, you can start Firefox in Safe Mode as follows:

  • On Windows: Hold the Shift key when you open the Firefox desktop or Start menu shortcut.
  • On Mac: Hold the option key while starting Firefox.
  • On Linux: Quit Firefox, go to your Terminal and run firefox -safe-mode
    (you may need to specify the Firefox installation path e.g. /usr/lib/firefox)

When the Firefox Safe Mode window appears, select "Start in Safe Mode".
Safe Mode Fx 15 - Win

If the issue is not present in Firefox Safe Mode, your problem is probably caused by an extension, and you need to figure out which one. Please follow the Troubleshoot extensions, themes and hardware acceleration issues to solve common Firefox problems article to find the cause.

To exit Firefox Safe Mode, just close Firefox and wait a few seconds before opening Firefox for normal use again.

When you figure out what's causing your issues, please let us know. It might help others with the same problem.