Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

为提升您的使用体验,本站正在维护,部分功能暂时无法使用。如果本站文章无法解决您的问题,您想要向社区提问的话,请到 Twitter 上的 @FirefoxSupport 或 Reddit 上的 /r/firefox 提问,我们的支持社区将会很快回复您的疑问。

搜索 | 用户支持

防范以用户支持为名的诈骗。我们绝对不会要求您拨打电话或发送短信,及提供任何个人信息。请使用“举报滥用”选项报告涉及违规的行为。

详细了解

today withI have lost all my bookmarks passwords profile after Firefox updated to the newest versionout asking me first

  • 1 个回答
  • 5 人有此问题
  • 34 次查看
  • 最后回复者为 firefoxylady

more options

I have lost all my bookmarks passwords profile etc after Firefox updated to the newest version today without asking me first. I liked what I had & several times a day it would say there are updates but I closed those popups or messages. Im now using the latest version just so I can have some use while I try to sort this out & get help.

I have lost all my bookmarks passwords profile etc after Firefox updated to the newest version today without asking me first. I liked what I had & several times a day it would say there are updates but I closed those popups or messages. Im now using the latest version just so I can have some use while I try to sort this out & get help.

所有回复 (1)

more options

I'm adding that I tried system restore several times .... & my last full backup.... but each time something was corrupted or would not launch or there was no .exe file in the program folder...Ive never seen this before, & the Mozilla backup I had was useless... it was unable to launch either