为提升您的使用体验,本站正在维护,部分功能暂时无法使用。如果本站文章无法解决您的问题,您想要向社区提问的话,请到 Twitter 上的 @FirefoxSupport 或 Reddit 上的 /r/firefox 提问,我们的支持社区将会很快回复您的疑问。

搜索 | 用户支持

防范以用户支持为名的诈骗。我们绝对不会要求您拨打电话或发送短信,及提供任何个人信息。请使用“举报滥用”选项报告涉及违规的行为。

详细了解

How can I retain the re-writted mail from thunder bird

  • 1 个回答
  • 1 人有此问题
  • 1 次查看
  • 最后回复者为 Toad-Hall

more options

Recently our mail server changed to Office 365 from Mithy server. Unfortunately when our It team changing the setting, my inbox got re-writted and I lost all old mails. Kindly let me know, if there is any possibilities to retain those deleted mails....


Thanks.

Abhilash A A

Recently our mail server changed to Office 365 from Mithy server. Unfortunately when our It team changing the setting, my inbox got re-writted and I lost all old mails. Kindly let me know, if there is any possibilities to retain those deleted mails.... Thanks. Abhilash A A

所有回复 (1)

more options

Your IT team should have advised you that changing to another server would not give you access to any emails held on the old server, assuming you were using IMAP. This would have afforded you time to get emails off the old server.

When the server changed, you would have needed to alter the server settings and that meant you were looking at a different server. It would not be unreasonable to assume that the IT team should have migrated all the data/emails so that when you change the settings you can still see all the folders and emails. Clearly this did not occur. Maybe the server is still accessible but you would have to create a new imap mail account and connect to the old server settings. If this works, then synchronize all folders for offline use to keep a copy on your computer. see: https://support.mozilla.org/en-US/kb/imap-synchronization#w_configuring-synchronization-and-disk-space-usage

Then in offline mode, move those emails into Local Folders.

If you cannot setup a mail account to access old server then chat to the IT department and ask them how you access/download etc old server in order to move your emails. They are the only people who can access servers.

If you ever get personal emails sent to business email address then move them into Local Folders, then you can back them up, save as .eml files etc. But they will be on your computer and not affected by a server change.

由Toad-Hall于修改