Can you give me your crash reports?

1. Enter about:crashes in the Firefox address bar and press Enter. A Submitted Crash Reports list will appear, similar to the one shown below.
2. Copy the 5 most recent Report IDs that start with bp- and paste them into your response here.

If you can't open Firefox then see:

• http://kb.mozillazine.org/Mozilla_Crash_Reporter#Location_of_crash_reports
• http://kb.mozillazine.org/Mozilla_Crash_Reporter#Viewing_crash_reports

• https://developer.mozilla.org/How_to_get_a_stacktrace_for_a_bug_report

Can you start Firefox in Safe Mode by holding down the Shift/Options key?

You can use one of these to start Firefox in Safe Mode:

• On Windows, hold down the Shift key while starting Firefox with a double-click on the Firefox desktop shortcut
• On Mac, hold down the Options key while starting Firefox
• Help > Restart with Add-ons Disabled

• https://support.mozilla.org/kb/Safe+Mode

Here are the 5 most recent crash reports that I was able to get from the %APPDATA%\Mozilla\Firefox\Crash Reorts\ folder: bp-020633e1-d9b1-4605-b3b7-f32d92140730 bp-0d543d8f-2581-42e2-8268-115e92140730 bp-87e93677-ed24-4d87-acb8-b97522140730 bp-a5be7e3c-9e84-482b-8853-ff3b22140730 bp-4fbd497b-97fa-45d9-82dc-5dc3b2140730

Firefox is unable to run even when trying to run it in Safe Mode, it just gives me the Crash Reporter immediately after double clicking the icon or even the .exe.

Managed to get Firefox to work by uninstalling Firefox and manually deleting all files associated with it. After re-installing Firefox worked fine.

Your crash reports talk about javascrip. If you have no more problems, Great !