为提升您的使用体验，本站正在维护，部分功能暂时无法使用。如果本站文章无法解决您的问题，您想要向社区提问的话，请到 Twitter 上的 @FirefoxSupport 或 Reddit 上的 /r/firefox 提问，我们的支持社区将会很快回复您的疑问。

Avatar for Username

搜索 | 用户支持

防范以用户支持为名的诈骗。我们绝对不会要求您拨打电话或发送短信，及提供任何个人信息。请使用“举报滥用”选项报告涉及违规的行为。

详细了解

话题已存档。 如果需要帮助请提出新问题。

I will contact the FCC and see if they can help. Every time I crash I send a report. I NEVER created a mozilla persona account and stumbled on it

  • 2 个回答
  • 5 人有此问题
  • 6 次查看
  • 最后回复者为 user633449

pissedoffwoman
pissedoffwoman
more options

I have repeatedly contacted mozilla each time my apps crashed. i later found out remote access was put on my device. Subsequently, I determined that all of my accounts are on Mozilla persona without my ever even knowing it. I want it determined who has created this account and who is using. I will go to the FCC. This has ruined my life

I have repeatedly contacted mozilla each time my apps crashed. i later found out remote access was put on my device. Subsequently, I determined that all of my accounts are on Mozilla persona without my ever even knowing it. I want it determined who has created this account and who is using. I will go to the FCC. This has ruined my life

所有回复 (2)

user633449
user633449
more options

If someone created a persona account without your permission, you can close it easily. How do I cancel my Persona account?

If you'd like help with your Firefox crashes, please give us your crash ID's. Type about:crashes into your address bar, press Enter, and then copy the last 5 crash ID's into this thread (They should start with bp-)

user633449
user633449
more options

Also, I'm not sure what you mean by remote access, but I can tell you that Mozilla does not make or distribute any sort of remote access software, and that it isn't tied to any Mozilla accounts. Can you please clarify? Thanks!