为提升您的使用体验,本站正在维护,部分功能暂时无法使用。如果本站文章无法解决您的问题,您想要向社区提问的话,请到 Twitter 上的 @FirefoxSupport 或 Reddit 上的 /r/firefox 提问,我们的支持社区将会很快回复您的疑问。

搜索 | 用户支持

防范以用户支持为名的诈骗。我们绝对不会要求您拨打电话或发送短信,及提供任何个人信息。请使用“举报滥用”选项报告涉及违规的行为。

详细了解

Why won't Quicktime 10.3 run on Firefox 32.0?

  • 4 个回答
  • 5 人有此问题
  • 2 次查看
  • 最后回复者为 leesimmons

more options

I'm trying to play movie previews on trailers.apple.com. Firefox says I must download Quicktime, but Quicktime is already installed on my MacBook.

I'm trying to play movie previews on trailers.apple.com. Firefox says I must download Quicktime, but Quicktime is already installed on my MacBook.

所有回复 (4)

more options

Is QuickTime disabled by Firefox on the Add-ons page? Either:

  • Command+Shift+a
  • "3-bar" menu button (or Tools menu) > Add-ons

In the left column, click Plugins.

Then find QuickTime and see whether it is set to "Never Activate". Unless your version is blocked, you should be able to set it back to "Always Activate" or "Ask to Activate", depending on whether you want sites to use it automatically or require your permission.

If QuickTime isn't even listed, hmm, I have suggestions for Windows but I'm not sure about Mac.

more options

Quicktime isn't listed among the available plug-ins in my Add-ons Manager. Thanks for your help.

more options

As silly as this sounds, please try reinstalling Quicktime. I'm hoping it will add the Quicktime plugin into Firefox.

Visit: http://www.apple.com/quicktime/download/

After the reinstall is done, go back into Firefox's Add-ons Manager, click the Plugins section and tell me if you see Quicktime now. If you don't, we have a pretty weird problem on our hands. :/

Please make sure you are looking in the Plugins section:

由NoahSUMO于修改

more options

Thanks, Noah. I can't reinstall QuickTime because the version I have is essential to my OS. The plot thickens...