Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

为提升您的使用体验，本站正在维护，部分功能暂时无法使用。如果本站文章无法解决您的问题，您想要向社区提问的话，请到 Twitter 上的 @FirefoxSupport 或 Reddit 上的 /r/firefox 提问，我们的支持社区将会很快回复您的疑问。

Avatar for Username

搜索 | 用户支持

防范以用户支持为名的诈骗。我们绝对不会要求您拨打电话或发送短信，及提供任何个人信息。请使用“举报滥用”选项报告涉及违规的行为。

详细了解

话题已存档。 如果需要帮助请提出新问题。

When I try to open up an email in Outlook.com (formally Hotmail.com) the font gets smaller

  • 1 个回答
  • 2 人有此问题
  • 4 次查看
  • 最后回复者为 guigs

JT989
JT989
more options

When I try to open up an email in Outlook.com (formally Hotmail.com) the font gets smaller. The font size on the page displays my specific setting but when opening the email, the font is much smaller than indicated.

The problem only occurs when using Mozilla Firefox 32.0 and not Internet Explorer 11.

Zooming in the page makes the text larger temporarily and resetting the page does not work and the Firefox No Squint add-on settings are correct. However, when I log-out and sign back into my account, the text is normal and set to my specific settings. The text only gets smaller when I to open the email. Sometimes, when opening the emails, the text is normal, but after a few seconds, the text becomes smaller. The problem has been occurring for about 3 weeks

I have read previous answers other members have posted but they do not apply to me. Please Help!

Helpful information you may need to answer my question: 

 Using Mozilla Fox 31.0
 Free Outlook email program on MSN.com
 Windows 7
When I try to open up an email in Outlook.com (formally Hotmail.com) the font gets smaller. The font size on the page displays my specific setting but when opening the email, the font is much smaller than indicated. The problem only occurs when using Mozilla Firefox 32.0 and not Internet Explorer 11. Zooming in the page makes the text larger temporarily and resetting the page does not work and the Firefox No Squint add-on settings are correct. However, when I log-out and sign back into my account, the text is normal and set to my specific settings. The text only gets smaller when I to open the email. Sometimes, when opening the emails, the text is normal, but after a few seconds, the text becomes smaller. The problem has been occurring for about 3 weeks I have read previous answers other members have posted but they do not apply to me. Please Help! Helpful information you may need to answer my question: Using Mozilla Fox 31.0 Free Outlook email program on MSN.com Windows 7

由JT989于修改

所有回复 (1)

guigs
guigs
more options

So in the past it has been recommended to try to reset zoom on the page when you experience the font change. I do know in outlook there is an option to zoom and set the default however in outlook.com I do not know if there are any saved features that include font size. If this also happens in other browsers, I will assume that it does. If not, happy to investigate further.