为提升您的使用体验,本站正在维护,部分功能暂时无法使用。如果本站文章无法解决您的问题,您想要向社区提问的话,请到 Twitter 上的 @FirefoxSupport 或 Reddit 上的 /r/firefox 提问,我们的支持社区将会很快回复您的疑问。

搜索 | 用户支持

防范以用户支持为名的诈骗。我们绝对不会要求您拨打电话或发送短信,及提供任何个人信息。请使用“举报滥用”选项报告涉及违规的行为。

详细了解

How to stop Firefox from going to false sites on its own?

  • 1 个回答
  • 1 人有此问题
  • 11 次查看
  • 最后回复者为 CoryMH

more options

When I go to my Windows 7 desktop, I sometimes find that my browser has launched and is asking me to check or download something suspicious. I ran full Norton 360 scans, have run Norton Power Eraser, including the "Unwanted Application Scan" and found nothing. I downloaded and ran Revo Uninstaller, but didn't see anything suspicious. I have screen shots, but don't see how to include them.

When I go to my Windows 7 desktop, I sometimes find that my browser has launched and is asking me to check or download something suspicious. I ran full Norton 360 scans, have run Norton Power Eraser, including the "Unwanted Application Scan" and found nothing. I downloaded and ran Revo Uninstaller, but didn't see anything suspicious. I have screen shots, but don't see how to include them.

所有回复 (1)

more options

Check your Tools > Add-ons and remove any suspicious extensions. If you can't find anything, try these free programs to scan for malware, which work with your existing antivirus software:

Further information can be found in the Troubleshoot Firefox issues caused by malware article.

Start a scan with MalwareBytes. Sometimes malware can sneak in and prevent your anti-virus from working properly, so its a good idea to run a scan with another tool in addition to your antivirus every now and then as different tools can catch different types of infection.