Using Firefox ver. 32.0.3 and the ver. before, realplayer downloader shows up but does not work. Can you help?
I always update Firefox when notified of a new version, but the last 2 or three updates of Firefox would not let me use Real-player down loader. The Real-player "button" did not even show up on earlier ver. of Firefox 32.0.3. Now on this latest Firefox ver 32.0.3 the Real-player "button" shows up but it's not working to down load anything. Am I missing something or do I have to go to Earlier version of Firefox? Any help is appreciated! Thx in Advance.
I always update Firefox when notified of a new version, but the last 2 or three updates of Firefox would not let me use Real-player down loader. The Real-player "button" did not even show up on earlier ver. of Firefox 32.0.3. Now on this latest Firefox ver 32.0.3 the Real-player "button" shows up but it's not working to down load anything. Am I missing something or do I have to go to Earlier version of Firefox? Any help is appreciated! Thx in Advance.
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Hi jram, Can you please try the following to make sure it is not an add on or extension that is interacting with one another not as intended.
- Diagnose Firefox issues using Troubleshoot Mode
- Disable each plugin and restart Firefox to see if there is a difference.
- Please also see the troubleshooting know for Firefox and the Real Player addon https://support.mozilla.org/en-US/kb/fix-problems-realplayer-add-ons