Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

为提升您的使用体验，本站正在维护，部分功能暂时无法使用。如果本站文章无法解决您的问题，您想要向社区提问的话，请到 Twitter 上的 @FirefoxSupport 或 Reddit 上的 /r/firefox 提问，我们的支持社区将会很快回复您的疑问。

Avatar for Username

搜索 | 用户支持

防范以用户支持为名的诈骗。我们绝对不会要求您拨打电话或发送短信，及提供任何个人信息。请使用“举报滥用”选项报告涉及违规的行为。

详细了解

话题已存档。 如果需要帮助请提出新问题。

No more device on Firefox Sync.. how get my bookmarks?

  • 1 个回答
  • 1 人有此问题
  • 1 次查看
  • 最后回复者为 the-edmeister

dianlight
dianlight
more options

Hello, 

I'have a big problem, i change my work and left my Android Device and My PC (these are paired with firefox sync). Now in my new work I have a new MacBook and a new Mobile (IOS), I try install an old version of Firefox (28) to retrieve the data from sync and then upgrade but I'm unable to pair because I have no more device to get codes from. There are a solution to retrieve data when no other devices are paired or all my data are lost?

Regards Lucio

Hello, I'have a big problem, i change my work and left my Android Device and My PC (these are paired with firefox sync). Now in my new work I have a new MacBook and a new Mobile (IOS), I try install an old version of Firefox (28) to retrieve the data from sync and then upgrade but I'm unable to pair because I have no more device to get codes from. There are a solution to retrieve data when no other devices are paired or all my data are lost? Regards Lucio

所有回复 (1)

the-edmeister
the-edmeister
  • Moderator
more options

Do you have the Recovery Key for your Sync account? You can used that "Key" along with the username and password to connect to Sync and retrieve your data.

If you don't have the Recovery Key, you're SOL.