为提升您的使用体验,本站正在维护,部分功能暂时无法使用。如果本站文章无法解决您的问题,您想要向社区提问的话,请到 Twitter 上的 @FirefoxSupport 或 Reddit 上的 /r/firefox 提问,我们的支持社区将会很快回复您的疑问。

搜索 | 用户支持

防范以用户支持为名的诈骗。我们绝对不会要求您拨打电话或发送短信,及提供任何个人信息。请使用“举报滥用”选项报告涉及违规的行为。

详细了解

Window opens up but it is all black.

  • 1 个回答
  • 13 人有此问题
  • 3 次查看
  • 最后回复者为 cor-el

more options

The whole window is black save for the top margin where the address bar is. That is just clear. It doesn't show anything except for the min/max window and close buttons. When I right click on the top margin it's just a black box. I can still hover my mouse around and click on things when the hand shows up and the page loads, but it's just white and black. I already uninstalled it and reinstalled but that didn't help. To clarify, there is no address bar, no Help, Tools, File etc. Just darkness...

The whole window is black save for the top margin where the address bar is. That is just clear. It doesn't show anything except for the min/max window and close buttons. When I right click on the top margin it's just a black box. I can still hover my mouse around and click on things when the hand shows up and the page loads, but it's just white and black. I already uninstalled it and reinstalled but that didn't help. To clarify, there is no address bar, no Help, Tools, File etc. Just darkness...

所有回复 (1)

more options

You can try to toggle the layers.offmainthreadcomposition.enabled pref to false on the about:config page.

You can open the about:config page via the location/address bar. You can accept the warning and click "I'll be careful" to continue.


Start Firefox in Safe Mode to check if one of the extensions (Firefox/Tools > Add-ons > Extensions) or if hardware acceleration is causing the problem.

  • Switch to the DEFAULT theme: Firefox/Tools > Add-ons > Appearance
  • Do NOT click the Reset button on the Safe Mode start window

由cor-el于修改