为提升您的使用体验,本站正在维护,部分功能暂时无法使用。如果本站文章无法解决您的问题,您想要向社区提问的话,请到 Twitter 上的 @FirefoxSupport 或 Reddit 上的 /r/firefox 提问,我们的支持社区将会很快回复您的疑问。

搜索 | 用户支持

防范以用户支持为名的诈骗。我们绝对不会要求您拨打电话或发送短信,及提供任何个人信息。请使用“举报滥用”选项报告涉及违规的行为。

详细了解

I am getting ssl_error_handshake_unexpected_alert and ssl_error_no_cypher_overlap errors on many https sites like twitter, google etc

  • 5 个回答
  • 2 人有此问题
  • 3 次查看
  • 最后回复者为 cor-el

more options

When restarting in safe mode it's OK. Then I disable all add-ons and restart in normal mode and it does not work again.

Tried resetting and it does not work. Upgraded to the latest version with the same result.

When restarting in safe mode it's OK. Then I disable all add-ons and restart in normal mode and it does not work again. Tried resetting and it does not work. Upgraded to the latest version with the same result.

所有回复 (5)

more options

You can check the ssl and tls prefs on the about:config page. You can open the about:config page via the location bar.

If any ssl or tls pref is bold (user set) then right-click that pref and choose "Reset" to reset the pref to the default value. Paste this regular expression (include the slashes) in the Search bar at the top of the about:config page:

  • /security.*ssl|security.*tls/
more options

Did that aleady. Reset all to default - did not solve it. Also enabled all - did not solve it.

And when you reset FF it resets all those to default as well.

I thought that it's my router, but Chrome and IE work just fine.

more options

You can check the connection settings.

If you do not need to use a proxy to connect to internet then try to select "No Proxy" if "Use the system proxy settings" or one of the others do not work properly.

See "Firefox connection settings":

more options

No proxy used as well :(

more options

Boot the computer in Windows Safe Mode with network support (press F8 on the boot screen) as a test.


Do a malware check with several malware scanning programs on the Windows computer. Please scan with all programs because each program detects different malware. All these programs have free versions.

Make sure that you update each program to get the latest version of their databases before doing a scan.

You can also do a check for a rootkit infection with TDSSKiller.

See also: